Hotel Booking Information

Please double check your booking confirmation, ensuring all the information is correct. Please quote your reservation number when making an amendment to an existing booking.

Bookings for Christmas, New Year and Easter can be made approximately 11 months in advance.

Your Booking
Please double check your booking confirmation, ensuring all the information is correct. Please quote your reservation number when making an amendment to an existing booking.
Deposits
A deposit of £50.00 per adult is required to confirm a reservation. Your deposit will be refunded in full if cancellation is made in writing at least one month before date of arrival.
Arrivals and Departures
Rooms are available from 2.30pm and guests are requested to leave their rooms on the day of departure by 11.00am. Guests are very welcome to use our leisure facilities before their room is ready and after check out.
Children
We positively welcome children and provide many indoor and outdoor facilities. None of these facilities are supervised by hotel staff, therefore, parents are advised to oversee their children, particularly in the swimming pool and adventure playground.
Dress Code
Please note that after 6.30pm in the bar and in the Dining Room for dinner and for dances, the required dress code for gentlemen is smart or smart casual, eg: trousers and shirt or shirt and tie. Jeans and trainers are not permitted for gentlemen or ladies during these times.
Wines & Spirits
We would advise that guests are not permitted to bring alcohol into the hotel.
Dogs
The management regret that dogs are not allowed in the hotel (except guide dogs). Our sister hotel, the Park, does welcome dogs.
Service
All our staff work very hard to ensure you enjoy complete satisfaction during your stay. The hotel does not operate a service charge in our rates, if you would like to leave a gratuity or tip you are very welcome to do so at Reception. These will be gratefully received and will be distributed to all our hardworking staff.
All our rates are correct at time of printing and may be subject to change.