Hotel Reviews and Guest Comments
North West Castle is one of the best known four star hotels in Dumfries and Galloway, and many of our guests return in future years.
Our guest often share their experiences of their stay with us in Stranraer, as well as their time enjoying the area around us in Dumfries & Galloway. Here is a selection of their comments to give you a flavour of the hotel accommodation and leisure facilities we offer:
"It is difficult to be specific as everything was so good and beautifully run. We only wish we had a few more days. We will definitely be back soon."
Mr & Mrs McIntosh 12-15/11/10
"Friendly and welcoming staff, nothing is a problem to them. The food and presentation is excellent."
Mrs Wallace 5-6/11/10
"Friendliness of all the staff and the excellent menu."
Mrs Sutherland 22-24/10/10
"Great conference facility and support services with curling available."
Ms McKenzie 15-18/10/10
"The service and attitude of each and every member of staff was excellent."
"... thank you for making our weekend a great success. We were all delighted with our reception and the service we received, by and from all in the North West Castle. The staff were all most helpful and courteous, not to say, efficient. I am sure we will consider returning again soon."
P. McGarry, P & G Golf Society
"How wonderful it was to spend two nights with you in North West Castle where we were looked after with such care. Your staff were all so very attentive to detail and treated us with kindness and respect. Every meal was superb and dinner so delicious!"
Mrs A Fulton
" I wanted to write and thank you and your staff for the excellent service and hospitality that you afforded to the Commonwealth Agricultural Conference Tour which recently stayed at your hotel ... By all accounts the Pre & Post conference Tours were extremely successful and delegates were high in their praise for Scotland, the agricultural community and the warm, friendly hospitality they received. This was certainly aided by the first class service we received at your hotel and I want to reiterate my thanks to you all in helping make the Conference Tour such a success."
"On behalf of our club and its members on our tour of the gardens of Galloway, please may I thank you and all your staff for a wonderful stay. From the moment we arrived your reception staff made us feel extremely welcome and our pleasure continued on the first evening as we had a delicious dinner ... the food itself, the menus were so imaginative and the dishes presented brilliantly ... You can perhaps tell we all enjoyed ourselves very much and as tour leader I heard not one complaint (quite extraordinary!). We shall of course be telling friends and family about this great place to stay."
Melmerby & District Gardening Club